For most of us, a house represents the largest financial investment we’ll ever make. That means finding a company to handle your AC needs is of utmost importance, as well. The company you pick will be your partner in choosing and maintaining your home’s HVAC unit, which has consequences you might not have thought about. Since cooling and heating can account for almost half of a typical homeowner’s energy costs, making the right decision can have an impact on your financial well-being, in addition to the comfort of you and your family. For years, people in Texas have trusted Totally Cool for their HVAC needs. We’ve assembled a list of things to consider when you’re looking for a company to trust with your air conditioning needs.
It pays to seek out a firm with that gets consistently good reviews. Do you homework and see what the Better Business Bureau has to say, and check for consumer reviews on Yelp and other sites that post real-life feedback on local companies.
An HVAC company should hire technicians who are certified by North American Technician Excellence. A NATE certification signifies a firm believes in hiring employees who are knowledgeable and know their stuff.
Ask friends, neighbors and co-workers for their recommendations. An honest referral can point you toward an HVAC contractor you might not have considered. Ask potential contractors for references, and ask those references specific questions about the firm’s previous performance.
You should pay attention to price, but don’t make it your only consideration when choosing an HVAC contractor. You may save a few bucks initially, but often the firm with the lowest price is a fly-by-night operation that may not even be properly licensed and insured. Your best bet is to find a legitimate contractor that offers fair prices and superior service. A reputable HVAC contractor will check your system before giving you a cost estimate. A firm that quotes a price over the phone before an in-person visit may be up to something.
When you’re looking for an HVAC contractor, do your due diligence, and make sure Totally Cool is on your short list of companies you’re considering. We’re not afraid to answer your tough questions, and to earn your trust. If you need an AC repair in Austin or surrounding areas, don’t hesitate to call us!